Privacy Policy and Terms of Use Agreement

First: Privacy Policy

KATHEEB Store is committed to protecting the privacy of its customers and maintaining the confidentiality of their personal data. The store undertakes to use such data in accordance with the applicable regulations in the Kingdom of Saudi Arabia and in a manner that ensures the highest standards of security and reliability.

By using or registering in the store, you acknowledge and fully agree to the terms outlined in this policy.

1. Collection of Personal Information

When creating an account or placing an order, we may collect certain data, including but not limited to:

  • Name
  • Contact information
  • Order details
  • Shipping and billing information

All provided information must be accurate, complete, and up to date.


2. Use of Information

Personal data is used for the following purposes:

  • Creating and managing customer accounts
  • Processing and fulfilling orders
  • Improving service quality and user experience
  • Sending offers and new product updates with customer consent

🔒 KATHEEB Store is committed to not selling, sharing, or disclosing customer data to any third party, except where required by law.


3. Protection of Information

We store and process data on secure servers and implement appropriate technical and administrative measures to protect information against:

  • Unauthorized access
  • Illegal use
  • Loss or damage


4. Financial Information

All payments are processed through secure and approved electronic payment gateways.

KATHEEB Store does not store credit or debit card information.

All transactions are subject to the procedures and policies of payment service providers.


5. Product Descriptions

The store is committed to providing accurate product descriptions.

If there is a material discrepancy between the description and the delivered product, the customer may benefit from the approved return and exchange policy.


6. Pricing and Order Acceptance

All displayed prices do not include Value Added Tax (VAT) (this will be updated upon meeting the requirements of the relevant authorities).

The store reserves the right to modify or cancel any order in the event of an unintended pricing error.

The customer will be notified before any action is taken regarding their order.


Second: Terms of Use Agreement

Article (1): Introduction

This agreement governs the relationship between KATHEEB Store and all its users.

Using or registering in the store constitutes explicit acceptance of all terms and conditions of this agreement, which becomes effective immediately upon acceptance, in accordance with the Saudi Electronic Transactions Law.


Article (2): Definitions

Store: KATHEEB online store in all its forms.

User / Consumer: Any person who uses the store for purchasing or browsing.

Agreement: These terms and conditions.


Article (3): Legal Eligibility

The user acknowledges that they are at least 18 years old or possess valid legal capacity.

The user bears full responsibility for any violation of this requirement.


Article (4): Store Obligations

KATHEEB Store is committed to:

  • Providing products according to the displayed specifications
  • Complying with applicable laws and regulations in the Kingdom of Saudi Arabia
  • Providing products in a lawful and authorized manner


Article (5): User Obligations

The user agrees to:

  • Use the store in a lawful and ethical manner
  • Not misuse products or services
  • Not provide false or misleading information
  • Comply with all store policies and terms


Article (6): Accounts and Registration

The user is responsible for maintaining the confidentiality of their account information.

Any activity conducted through the account is considered the responsibility of the account holder.

The store reserves the right to suspend or terminate accounts in the event of:

  • Providing false information
  • Violating this agreement
  • Misusing the store


Article (7): Electronic Communications

The user agrees that all electronic notices and communications are official and legally binding.

Electronic communications are considered a legal substitute for paper communications.


Article (8): Payment

The store provides multiple payment methods through approved service providers.

The store is committed to issuing an invoice for every order.

Payments are subject to the procedures and policies of the payment service providers.


Article (9): Intellectual Property

All intellectual property rights related to the store, including but not limited to:

  • Trade name
  • Logos
  • Text
  • Images
  • Designs

are the exclusive property of KATHEEB Store and may not be used without prior permission.


Article (10): Limitation of Liability

The store is not responsible for delays or damages caused by external parties such as shipping companies.

The store is not responsible for any unlawful use of products after delivery.


Article (11): Account Restriction or Termination

KATHEEB Store reserves the right to:

  • Suspend accounts
  • Terminate accounts
  • Restrict access to the store

without prior notice in case of violations of the terms.


Article (12): Governing Law

This agreement shall be governed by and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia.


Article (13): General Provisions

  • The Arabic language shall be the official language for interpreting this agreement.
  • The store reserves the right to modify policies at any time.
  • All provisions remain valid unless officially canceled by the store management.